Oil Dispatcher Glendale, AZ

at RelaDyne
Location Glendale, Arizona
Date Posted September 22, 2022
Category Mining / Oil / Gas
Job Type Permanent

Description

This position will work a 7am-5pm schedule. The ideal candidate would have oil industry experience. Job Objective: The Oil Dispatcher is the primary contact between the Customers and the Company. The emphasis of this position is ensuring that customer's needs are met in a prompt and professional manner. Essential Duties and Responsibilities: In addition to the essential job functions described below, all associates will perform duties as requested by management. Assigned responsibilities and duties may vary based upon location size and operation. Accountability and Specific Duties: Supervising drivers, driver safety, and customer service. Dispatch drivers to replenish oil inventory at customer locations. Review and complete the order process, prepare schedules for all deliveries. Responsible for implementing Federal, State and local rules and regulations. Monitor oil usage and make independent decisions in regards when and where to deliveries, including decisions regarding diverting loads, canceling deliveries and adding deliveries as needed based on market conditions. Ensure the overall customer experience and service exceeds Company standards. Plan and assign deliveries to maximize productivity, profitability and customer service. Anticipate, identify, prioritize and resolve/eliminate problems through effective delivery, planning and scheduling. Forecast and project oiling needs/deliveries based on recent or prior sales. Performs load planning activities and coordinates load assignments. Handle administrative paperwork and computer entry duties. Additional Responsibilities: Maximize customer service and company profits through effective management of oil inventories, drivers, trucks, and oil supply network. Dispatch Software Experience Knowledge, Skills and Abilities: Oil dispatching experience preferred, but not required. Strong ability to multi-task. Strong communication skills Maximize customer service and company profits through effective management of oil inventories, drivers, trucks, and oil supply network. Demonstrates effective problem solving/analytical skills and pays attention to details. Well organized and strong time management skills. Strong ability to thrive in a fast-paced, change-oriented, high-pressure work environment. Competencies: Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions. Project Management - Establishing courses of action for self and others to ensure that work is completed efficiently. Results Driven - Demonstrates concern for achieving or surpassing results against an internal or external standard of excellences. Shows a passion for improving the delivery of services with a commitment to continuous improvement.

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