Operations Analyst_Utilities, Oil & Gas

at IDI Consulting
Location Springfield, Pennsylvania
Date Posted June 22, 2022
Category Mining / Oil / Gas
Job Type Full Time

Description

  • Reporting
    • Review reports for management to evaluate with regard to optimizing operations and providing key levels of service.
    • Work with state leadership to optimize routing and improve mobile work force crew efficiencies
  • Appointment Reminders Implementation
    • Management and implementation (including training) on appointment reminder text notifications in Service Link
  • FSR Handbook Redesign
    • Lead the development and enhancement of training materials (electronic and paper)
    • There is a need to update or redesign the old FSR employee handbook that we initially developed and distributed during the tablet rollout. Now that we are on SAP we should consider taking the job aides and cheat sheets and developing something similar to be sent out and/or made available on infostream so that field employees have a quick reference guide on anything relevant to them in the field.
  • Training
    • Provide the training accordingly to all applicable trainees. Ensure training is documented and tracked accordingly.
    • Follow up training sessions are needed to ensure compliance and adherence to what was rolled out in phase 1 of SAP. This could include managing the schedule and training plans, performing in person or Webex trainings and managing the action items that come out of the training for future training needs.
    • Training for management staff on available reports and reporting needs

Hybrid work schedule in Bryn Mawr, PA

"IDI Consulting LLC is an Equal Opportunity Employer M/F/V/D"

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