Service Delivery Coordinator (Wireline) Olney, IL

at Baker Hughes
Location Olney
Date Posted August 9, 2021

Description

Can you deliver a flawless execution of products and services? Would you like to work in the field with our customers? Join our Downhole Wireline Team We are the leader in well construction and production, our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our team is the repair hub for all, global Wireline technologies. We provide a high level of service to ensure the maintenance, repair and refurbishment of our innovative equipment. Partner with the best As a Service Delivery Coordinator, under direct supervision receives and follows specific detailed instructions. Carries out all required responsibilities safely as described in Managing Base Operations, Managing Well Operations and Managing Equipment and Logistics manuals. Conducts all business activities in accordance with Baker Hughes HSE policies, Legal Compliance requirements and Baker Hughes Core Values.Protect the health and safety of our personnel and the environment.Conduct all activities in line with our non-negotiables, applicable processes and cultural pillars,Ensuring the assigned contracts/quotes are fully understood and capitalized upon.Coordinate and monitor all job activities as outlined in MTJC across organizational boundaries .Responsible for scheduling and dispatching of resources in line with job requirements.Primary contact for client for job preparation, execution and close out, and as such, will manage the relationship to ensure business success for BHGE.Be familiar with the assigned client's process for MOC / escalation to ensure the proper process is followed when there is risk of not achieving the clients objectives (examples clients asking for BHGE to operate outside of product specifications, client asking BHGE to execute work in way that is not aligned with the BHGE SOP...) .Prompt escalation of issues that can impact service delivery,Ensure invoice is in line with contract/quote, with no revenue leakage and timely collection of cashFuel your passion To be successful in this role you will have: Qualifications/Requirements: High School diploma/GED with at least 5 years of relevant experience in Field Services Wireline experience Desired Characteristics: 2 years Oil & Gas office coordination tenure Project Management experience Soft Skills Comfort with daily face to face activity on client site Success with Internal and External customer interaction Ease in coordinating multiple products Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Monday-Friday 8:00am-5:00pm with ability to work on weekendsWorking with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits About Us With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient. Join Us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!About Us: With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.