Service Specialist-Associate (Tarboro, NC)

at Duke Energy Corporation
Location Tarboro, North Carolina
Date Posted September 19, 2022
Category Mining / Oil / Gas
Job Type Permanent


More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. NOTES: Must reside within 30-45 mins. from the Tarboro Operations Center Weekend and evening work as required and is subject to overtime and some rotating shifts. Position Summary: This position is responsible for performing all duties associated with and related to the safe, efficient and cost- effective maintenance of natural gas facilities and appurtenances as they relate to natural gas systems per 49CFR Part 192 and Piedmont Natural Gas policies and procedures. This position performs a variety of activities associated with service installation and maintenance and unregulated activities. Specific duties include, but not limited to: utilization of computers and computer order / record keeping systems, working service orders associated with current required operator qualifications. Responsibilities & Duties: Perform meter turn-ons and turn-offs Deliver disconnect notifications to customers Read customer meters Install meters and meter sets, may include industrial meters Light pilots, test and inspect appliances and gas equipment to ensure proper operation Perform farm tap maintenance Remove meters Respond to high bill requests by performing dial tests, appliance and filter checks Meet with customers regarding line relocates Change out meters related to the sample testing program Repair water heaters, appliances, etc. (Install if licensed) Monitor for meter tampering; ensure meters are securely installed Monitor atmospheric corrosion and paint as needed Locate gas lines Inspect/maintain farm tap stations First Responder to emergency/leak calls; evaluate and grade leaks Assist in training service apprentices Assist O&M group with line repairs May performs leak surveys Assist other departments as needed Clear pipelines Repair/install temporary clamps on steel risers Repair damaged " and " plastic services Bar test to evaluate and grade underground gas leaks Prepare unregulated estimates and maintain computer record keeping Perform other duties as assigned Basic/Required Qualifications: High school diploma or GED. Demonstrated mechanical aptitude Basic computer knowledge working in a Windows environment Possess and maintain a valid driver's license Desired Qualifications: Two year degree and or Technical Certifications Experience with plumbing license, electrical or HVAC Possess a minimum of one: Plumbing License (P1 or P2), Fuel Piping License/Journeyman, HVAC License, Electrical License (Limited or Full). Must be willing to use license(s) for Piedmont Natural Gas Business purposes Experience in Customer Service Demonstrated effective communication (verbal and written) and interpersonal skills Safety awareness Physical Requirements: Must work outdoors in adverse weather conditions; flexible work schedule; lifting up to 75 lbs.; frequent bending, stooping, standing, crawling, digging, climbing; works on uneven terrain, many times with heavy vegetation; manual dexterity (hand/eye coordination); keen eyesight; good hearing; good sense of smell; comes in frequent contact with insects and animals. Other Requirements: Perform on call duty as scheduled/assigned Weekend and evening work as required and is subject to overtime and some rotating shifts. Must reside in Resource Center service area; some Resource Centers may require residing in certain counties within the Resource Centers. Travel Requirements 50+% Relocation Assistance Provided (as applicable) No Represented/Union Position No Visa Sponsored Position No Posting Expiration Date Wednesday, September 14, 2022 All job postings expire at 12:01 AM on the posting expiration date. Please note that in order to be considered for this position, you must possess all of the basic/required qualifications. Privacy Do Not Sell My Personal Information (CA) Terms of Use Accessibility

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